Dec 04, 2024

2019-2020 College Catalog

HELP

2019-2020 College Catalog [ARCHIVED CATALOG]

IT Help Desk Support Certificate

Certificate
HEGIS #5101.00
Chairperson: James G. Looby
Brahan Hall, Room 206, (518) 629-7225

The IT Help Desk Support certificate is offered to students whose primary goal is to gain employment in the information technologies. The program provides students with a broad foundation in: contemporary and emergent computing technologies, hardware and software support, business analytics, database management systems, programming and logic, networking, Web design, and computing and information security.

All CISS courses must have been taken within seven years in order to be applicable toward this degree program.

Program Entrance Requirements

Courses	Entry Term	Special Notes	H.S. Average
Algebra and Geometry or 2 years of equivalent academic math (80 or above in each course)	Fall and Spring	N/A	80 or above

Total Credits Required: 29

Major Requirements*

CISS 100 Introduction to Computing and Information Sciences Credits: 4
CISS 105 IT Essentials (A+): PC Hardware and Software Credits: 3
CISS 110 Programming and Logic I Credits: 4
CISS 120 Networking I- Intro to Data Communication Credits: 3
CISS 121 Networking II- Intro to Network Administration Credits: 3
CISS 125 Computer and Information Security Credits: 3
CISS 220 Introduction to Web Design and Development Credits: 3
CMPT 115 Introduction to Business Analytics with Microsoft Excel Credits: 3
CMPT 120 Introduction to Database Concepts with Microsoft Access Credits: 3

Total Credits Required: 29

Suggested Course Sequence for Full-Time Study

First Term

CISS 100 Introduction to Computing and Information Sciences Credits: 4
CISS 105 IT Essentials (A+): PC Hardware and Software Credits: 3
CISS 110 Programming and Logic I Credits: 4
CISS 120 Networking I- Intro to Data Communication Credits: 3

Term Total: 14

Second Term

CISS 121 Networking II- Intro to Network Administration Credits: 3
CISS 125 Computer and Information Security Credits: 3
CISS 220 Introduction to Web Design and Development Credits: 3
CMPT 115 Introduction to Business Analytics with Microsoft Excel Credits: 3
CMPT 120 Introduction to Database Concepts with Microsoft Access Credits: 3

Term Total: 15