Sep 29, 2023  
2021-2022 College Catalog 
2021-2022 College Catalog [ARCHIVED CATALOG]

IT Help Desk Support Certificate

HEGIS #5101.00
Chairperson: Ricky P. Thibodeau​
Brahan Hall, Room 219, (518) 629-7225

The IT Help Desk Support certificate is offered to students whose primary goal is to gain employment in the information technologies. The program provides students with a broad foundation in: contemporary and emergent computing technologies, hardware and software support, business analytics, database management systems, programming and logic, networking, Web design, and computing and information security.

All CISS courses must have been taken within seven years in order to be applicable toward this degree program.

Program Entrance Requirements

Courses Entry Term Special Notes H.S. Average
Algebra and Geometry or 2 years of equivalent academic math (80 or above in each course) Fall and Spring N/A 80 or above