May 23, 2024  
2022-2023 College Catalog 
2022-2023 College Catalog [ARCHIVED CATALOG]

IT Help Desk Support Certificate

HEGIS #5101.00

Department Chairperson: Linda Lim
Bulmer Telecommunications Center, Room 220, (518) 629-7358

The IT Help Desk Support certificate is offered to students whose primary goal is to gain employment in the information technologies. The program provides students with a broad foundation in: contemporary and emergent computing technologies, hardware and software support, business analytics, database management systems, programming and logic, networking, Web design, and computing and information security.

All CISS courses must have been taken within seven years in order to be applicable toward this degree program.

Program Entrance Requirements

Courses Entry Term Special Notes H.S. Average
Algebra and Geometry or 2 years of equivalent academic math (80 or above in each course) Fall and Spring N/A 80 or above